Looks like it hurt more to pose for the photo...thank God she's OK...
It happened so fast
The first chin pad we got with our rip-it constantly fell off. I contacted rip-it and they replaced the chin pad at no cost, and we haven't had any problems with the new chin pad. The new chin pad has a much more aggressive material that sticks better to the Velcro. I can take a picture if you want.