Try Ringors.com. Order at least one size bigger than needed. For some reason these cleats run 1 size small.
Also, we call them cleats, in softball. Welcome to the board.
You could also get her a pair of men's turfs. They are great for softball.
Dick's IS one of our local retailers, that didn't have any wide sizes.The turfs have more comfort. I too had problems finding proper
size cleats for oldest DD at local sporting goods retailer. One trip to Dicks
Sporting goods solved that as they carry more than the 'standard sizes'.
Since then, we use the local pro-shop at batting cages for special order
cleats. There is a 2-week wait but it is well worth it. The Ringors are on tap for
next spring