One more very important factor: communication
Be easily accessible to your athletes and their parents.
What do I mean by "easily accessible"?
Offer them multiple means of contacting you: telephone, mobile phone, text, email.
And when contacted, reply within 24hrs. Be responsive.
Even if your ultimate intended response is a lengthy one, (like if you are analyzing a vid clip, for example)
and don't have the time in the near-term to respond completely,
a quick note back that the message is received, and a time-table for a complete response will go a long way.
On the flip-side, some families might burden you with too many correspondences outside of your clinics.
So, providing some training in how to politely curtail a barrage of communication from an athlete or parent,
would also be useful.
Last thing: A website interface for booking clinics would be very smart.
Be easily accessible to your athletes and their parents.
What do I mean by "easily accessible"?
Offer them multiple means of contacting you: telephone, mobile phone, text, email.
And when contacted, reply within 24hrs. Be responsive.
Even if your ultimate intended response is a lengthy one, (like if you are analyzing a vid clip, for example)
and don't have the time in the near-term to respond completely,
a quick note back that the message is received, and a time-table for a complete response will go a long way.
On the flip-side, some families might burden you with too many correspondences outside of your clinics.
So, providing some training in how to politely curtail a barrage of communication from an athlete or parent,
would also be useful.
Last thing: A website interface for booking clinics would be very smart.