Don't bother and save yourself the frustration.
It's abundantly clear that this software was developed in a controlled, optimized bubble.
Probably worked great when they tested it in the office park!
The inherent coding problem is this: Every scoring "action" (ball, strike, foul, hit, etc) requires communication with the AGL servers. ( wow. I said "servers" plural, but that is a bold assumption. lol). There is absolutely no built-in contingency for slow, sporadic, or lost connections. And they have a giant "scalability" issue on their server-side of things, to boot.
I can score an entire game in Gamechanger, without an active internet connection, and still upload it to the Gamechanger server later when connection is restored. (even back at the hotel, if necessary....) And I can video record a game to an ipad and have it saved locally, without relying upon a live internet connection.
This seems like common-sense to me!
How did they botch it so badly? The (softball) world is their oyster right now. And they are blowing it.
My understanding is that to get the stream to archive you at least need to open the scoring and end the game when complete to trick the system into archiving it. Can anyone confirm this or is it possible just to stream the game and upon ending the stream have the video archive.