DD's 2014 xeno has a nice rattle going on so we are starting to look for a new bat. Just wondering if anyone knows when the new Xeno's will be released?
What's your take on the difference between the 2014 and 2015? Is it a repaint or is it better/worse?
I just had my DD's 2014 Xeno replaced with a 2015 last week due to a slight rattle....in the return process with LS, which is done on-line now, it does state to include a receipt with a return....maybe you could actually speak to someone with LS about your situation...or if you bought with a credit card, a statement with your transaction could serve as a receipt.
DD is quite happy with the new model after a couple of BP sessions this week with it....
I just did a warranty replacement on a LXT. This was in the RA email they sent.
**It is important to follow the requirements below when shipping the defective product back to us**
Write the RA number on the outside of the box Please place a copy of your receipt inside the box when shipping the defective product
This email needs to go inside the box along with your defective product
*This warranty claim will not be processed unless all requirements are followed above
No....you need your receipt. Without that, you will not be able to return the bat. A CC statement is not a receipt and will not be accepted. It doesnt show what you purchased, just that you bought something. This is every manufacturer's rule to require a receipt, not just LS.
You could possibly call the store you bought it from and ask for a copy.
This is why even on the bat under the wrapper there is a paper that says to keep the receipt for warranty purposes.