My wife ordered me a custom Vinci catcher's glove on Black Friday. The Vinci site said to order by Dec 1 to get it in time for Christmas. Around December 18, they wrote my wife saying the glove would not be done in time. So they sent out a catcher's glove they had in stock to us so I would have something to open on Christmas morning. When the custom gloves gets finished, I get to keep both. Now that is going waaaay beyond what a company has to do.
Now for the sad part. The free glove they sent me has been sitting at the post office for 10 days now. So I only received a picture of a glove on Christmas morning. But this is one where it definitely is the thought that counts.
Now for the sad part. The free glove they sent me has been sitting at the post office for 10 days now. So I only received a picture of a glove on Christmas morning. But this is one where it definitely is the thought that counts.