The video capture portion of the RVP software has always been a little quirky. More so with Vista and Windows 7, IMO.
It really isn't necessary. You can take any clip, convert it to an AVI, and place it in the correct folder for RVP to "see" it ("C:\RVP Products\SmartView Software\Player Data\Front360" . . . or . . . .Target360). Works fine.
The problem with the above is that RVP has been designed to "trick" the deinterlace and "capture" video at 60fps, rather than 30fps. The clips included with RVP are also at 60fps. 30fps clips work fine in RVP (assuming they are AVIs and in the correct folder). But since there are only half the number of frames to the clip, it is difficult / impossible to accurately sync them to the RVP sync-points.
But if you have a newer camera that can record at 60fps (or better), you are golden. Transfer the clip to your PC through whatever mechanism is convenient, convert it to an AVI, and place it in the correct folder. No capture required using the RVP software.
Best regards,
Scott