Broken Demarini advice

[lapanm]

Hello
The knob on my daughter's Cf9 seems to be loose and the bat sounds dead. Upon further inspection I noticed little hairline cracks on that twisty looking section where the handle meets the barrel. I bought it off Core last June. How easy or difficult is Demarini to deal with regarding their warranty. Any advice would be great.
Thanks

 

[Eric F]

I haven't had to deal with Demarini, personally, but a lot of people have commented on their good customer service in the past. Not sure how true that story is now.

 

[WARRIORMIKE]

Get with wilson and do a bat exchange now.

 

[The Maj]

Demarini used to have top notch customer service and replaced bats easily. I haven't had to deal with them in a couple of years but if they are anything like they were, you will not have an issue. You just need your receipt of purchase and call to get a return authorization.

 

[iMlearning]

They were great when DD busted hers but it did take 3 1/2 weeks to get the replacement and it was in season.

Sent from my SM-G935V using Tapatalk

 

[lapanm]

Get with wilson and do a bat exchange now.

I'm not sure what you mean.

 

[WARRIORMIKE]

I'm not sure what you mean.

Call Wilson Sports. They are the manufactures for Demarini

 

[Rambler34]

Hello
The knob on my daughter's Cf9 seems to be loose and the bat sounds dead. Upon further inspection I noticed little hairline cracks on that twisty looking section where the handle meets the barrel. I bought it off Core last June. How easy or difficult is Demarini to deal with regarding their warranty. Any advice would be great.
Thanks

I have only had to have one swapped and their customer service was great. The guy I dealt with actually made sure the replacement was exactly what we needed. Since she had grown they replaced it with the next size.