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Thread: Problems logging in

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    Certified softball maniac YOCOACH's Avatar
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    Default Problems logging in

    I haven't had a problem logging in for several months. However, for the past several days, I've had to try and log in at least 4-5 times. Most of the times, I get indirect URL message. some of those 4-5 times, I get the thank you for logging in message and then have to try and log in again even after the board has supposedly logged me in. Help please.
    Win the games you're supposed to, win some of the games you're not and make the rest of the teams know they've been in a battle to beat you.

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    Administrator Ken Krause's Avatar
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    Actually, I've even been having similar problems. If I close DFP I have to login again.

    I'll bring it up to Marc, but it's up to him to get a tech team to fix it. Sorry.
    Ken Krause
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    YOCOACH (09-30-2017)

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    Certified softball maniac YOCOACH's Avatar
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    I'd appreciate any and all help even if it doesn't You know me, I'll still be a part of this forum regardless.
    Win the games you're supposed to, win some of the games you're not and make the rest of the teams know they've been in a battle to beat you.

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    I eat, sleep and breathe softball Ken B's Avatar
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    Proper dilithium crystal installation... Seriously! Use IR vs ER and problem solved. Sheesh...
    Last edited by Ken B; 10-03-2017 at 10:55 AM.
    "The more I know, the less I understand
    All the things I thought I figured out, I have to learn again"
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    YOCOACH (10-02-2017)

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    Softball Junkie ScottyDont's Avatar
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    Default

    I've been having this issue for months now. No persistent login and I get the invalid URL message every time. All browsers, all devices. Clearing cache does not help.

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    I eat, sleep and breathe softball quincy's Avatar
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    Default

    Are you checking the remember me box when logging in?

  9. #7
    Administrator Ken Krause's Avatar
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    Marc has asked our tech guy to look into it. I'm as annoyed as all y'all about it. When I come to DFP, I want it now, not a minute from now. :-)
    Ken Krause
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    "If you can't explain it simply, you don't understand it well enough." - Albert Einstein

  10. #8
    Administrator Ken Krause's Avatar
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    I think I have a solution! Just tried it and it worked. Helps that I'm a bit of a computer geek.

    The problem seems to be with the URL. If you are using https://www.discussfastpitch.com your browser is probably viewing it as a non-secure site and won't let you stay logged in. You have to use https://www.discussfastpitch.com. Note the extra "s" added at the end of http. So if you are coming in through a bookmark, delete the old bookmark, login with the https version, and then save that. I think that will solve the problem. I am using Chrome, but I'll bet it works for others as well.

    If it still doesn't work you may need to do one more thing. (I've already done this so can't check if it's needed or not.) In Chrome, look at the address bar at the top, all the way to the left, for the little i in a circle. Click on that, and then go to the bottom and click on the "site settings" link which will open a new tab.

    On the new tab, go down to Cookies and click on it. Go down to Allow and click on ADD out to the right. Then insert the new URL. Again, it's https://www.discussfastpitch.com The click the blue ADD button. You will have now allowed cookies from DFP in secure mode to be saved, which should keep you logged in.

    Please give it a try and let me know if it works for you. If you are on IE, Safari, or another browser there is probably some similar way to whitelist the cookies for the secure site. If you find it's needed, and you discover how, please share with everyone else. Thanks!
    Last edited by Ken Krause; 10-04-2017 at 03:55 PM. Reason: Technical correction
    Ken Krause
    IOMT Castaways 18U
    Contributing editor, Softball Magazine
    Life in the Fastpitch Lane
    NFCA Three Star Master Coach

    For help with technical problems with the Forum, email me at support@discussfastpitch.com

    "If you can't explain it simply, you don't understand it well enough." - Albert Einstein

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