For what it's worth, Wilson is backordered on the Shock FX helmets until mid-December, so I'm not surprised that places can't get them in.
That said, Softball.com has a pretty well-known reputation for not having things in stock, and for poor customer service, so no shock there either.
That said, Softball.com has a pretty well-known reputation for not having things in stock, and for poor customer service, so no shock there either.