Ringor Customer Service

[tim_s]

bought both DD's Ringors this year - they've been thrilled with them

oldest (12u) had a patch of blue come off the toe....down to bare leather....she is not a pitcher


up here in Maine we're just getting rolling; just had our first tourney last weekend (took the title, too )


emailed Ringor CS - they responded inside of 40 minutes, asked for some information and a picture

heard from them 5 minutes after sending the 2nd email, they had a new pair shipped with FedEx inside an hour.....told us to just hang on to the first pair, they saw all they needed to see from the picture


that's why i will always do business with smaller companies when possible!


kudos

 

[Grogger31]

Had the same exact experience and the same result. Great customer service.

 

[laker]

Tanel is the same way. DD had a disastrous zipper blowout with a brand new bag. One email with a picture attached was all it took. They had a new bag on the way the same day. The second bag lasted 3 years of hard use, which seems good to me.