So there is a girl on our team that broke her new 2018 Louisville slugger Xeon and she was very upset knowing how much her parents paid for the bat. So I told her dad no big deal to email Louisville with pictures and ask to send bat back in exchange for a new one. Now this is when the B.S. started, they asked where he bought the bat from and the receipt for it. This is complete B.S. there is a serial number on the bat for a reason that gives them when the bat was made and when it was produced on the production line. He sent them all the pic. of when he bought the bat from unboxing the bat, to unwrapping it to prove it was new when purchased. So they said could not warranty a replacement because it was not from an authorized dealer which is B.S. It doesn't matter where you buy a bat from warranty is warranty they know they made the bat, it is a B.S. way to get out of sending them a new one and should be ashamed of what these company's are doing to people and the public does nothing about it. Tayormade changed their warranty program years ago to deal with online shopping, they know that is their product and want people to buy their product. They don't care where you buy their products from and will stand by their warranty no matter what. I can buy a used car from anybody and if it has warranty left on it the car company's don't care, it is fully transferable. They don't say oh you didn't buy it at our dealership so you have no warranty.
THE CONSUMER NEEDS TO STAND UP TO THESE BAT COMPANYS AND SAY WARRANTY IS WARRANTY. Stand behind your product don't try to look for ways to screw consumers around.