Ghost cracked

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rdbass

It wasn't me.
Jun 5, 2010
9,131
83
Not here.
DD just called and said discovered that her Ghost bat has a crack in it. How do I go about getting a replacement. I've never had to return a bat before.
 

JAD

Feb 20, 2012
8,231
38
Georgia
The ghost I bought for a friends DD cracked and they were very responsive on getting her a replacement bat with a receipt.
 
Dec 11, 2010
4,713
113
A good friend of mine had a new Ghost in his hands within 3 days after he contacted Easton.

How? I always have to ship bats back to get them inspected.

Maybe you can “buy” one and then get a credit after they receive the broken bat?
 
May 24, 2013
12,461
113
So Cal
How? I always have to ship bats back to get them inspected.

Maybe you can “buy” one and then get a credit after they receive the broken bat?

I'm not sure what the exact steps where that he took. He only expressed his happiness in Easton's customer service, and their quick response. We didn't have a chance to talk any further about it.
 

CoreSoftball20

Wilson = Evil Empire
DFP Vendor
Dec 27, 2012
6,215
113
Kunkletown, PA
Well, there are ways to get things done faster...but I digress.

Doing things the regular way is still very fast when doing Easton returns
 
Feb 1, 2017
50
8
I sent pics to easton and they approved the return. As soon as I shipped the bat, I sent them the tracking number. They sent me the new one the same day.
 

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