Difficult Parents - how to handle?

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Jul 13, 2015
12
0
This is my first year coaching travel, and we have one very difficult parent, who is always complaining about the positions her daughter plays, making comments about other kids (in front of other parents and kids), and confronting the coaching staff during or after games/tournaments. Her kid is great. Not the most talented on the team, but a sweetheart with a good attitude. I've just about had it with the parent though.

There was an "altercation" with this parent and one of our coaches after this weekend's tournament. Parent was loudly complaining about how her kid didn't get enough play at her position of choice and said the we are intentionally not working with her daughter at this positions since we picked up a new girl over the winter (who is about 70x better than her kid). Parent was raising her voice to the coach in front of other parents, and the girls on our team. I had already had a long email conversation with her the previous week saying that we are constantly evaluating kids and that we place players in the positions they are best suited for against the opponent we are facing and that she just needs to trust the coaches and the process.

We are nearing the end of our season, and I think it would be better for everyone if we asked them not to come back next year. We will be moving from 10U to 12U next season. How as a coach do you do that? I struggle with disappointing the player - she is a sweetheart and its not her fault that her parents are a little delusional.
 
Aug 29, 2011
2,584
83
NorCal
Cut ties with them. Life is too short. If you want to be nice you can say their daughter is great but you've cost her a spot on this team. Let the poison parent be someone else's headache.
 

WARRIORMIKE

Pro-Staff Everything
Oct 5, 2009
2,815
48
At the Jewel in San Diego
This is my first year coaching travel, and we have one very difficult parent, who is always complaining about the positions her daughter plays, making comments about other kids (in front of other parents and kids), and confronting the coaching staff during or after games/tournaments. Her kid is great. Not the most talented on the team, but a sweetheart with a good attitude. I've just about had it with the parent though.

There was an "altercation" with this parent and one of our coaches after this weekend's tournament. Parent was loudly complaining about how her kid didn't get enough play at her position of choice and said the we are intentionally not working with her daughter at this positions since we picked up a new girl over the winter (who is about 70x better than her kid). Parent was raising her voice to the coach in front of other parents, and the girls on our team. I had already had a long email conversation with her the previous week saying that we are constantly evaluating kids and that we place players in the positions they are best suited for against the opponent we are facing and that she just needs to trust the coaches and the process.

We are nearing the end of our season, and I think it would be better for everyone if we asked them not to come back next year. We will be moving from 10U to 12U next season. How as a coach do you do that? I struggle with disappointing the player - she is a sweetheart and its not her fault that her parents are a little delusional.


 
Oct 11, 2010
8,337
113
Chicago, IL
I do not know if you are on your own or have an organization you belong to. If you are in an organization get someone higher up in the chain involved too.

Regardless from your brief description I would verbally talk to the parent, with another person in authority, and let them know that you think it would be best for both parties to move on.

I would not have the player involved in the conversation, the parent can spin it anyway they want to her. Somehow I am sure you are going to be the idiot in the whole thing but that is OK.
 
Jul 13, 2015
12
0
I do not know if you are on your own or have an organization you belong to. If you are in an organization get someone higher up in the chain involved too.

Regardless from your brief description I would verbally talk to the parent, with another person in authority, and let them know that you think it would be best for both parties to move on.

I would not have the player involved in the conversation, the parent can spin it anyway they want to her. Somehow I am sure you are going to be the idiot in the whole thing but that is OK.

That's a good point. Our organization is unusual because we have several teams (3-4 in each age group) at the 8,10,12U level, and then consolidate into 1/2 teams at 14U. Our travel commissioner really doesn't have much say in how we run our team, but we do have general tryouts, and the park provides us insurance and field space. I supposed we could involve him if needed.

I'm sure I'll be the idiot in the whole thing. The downside is, I really like these parents as people - just not as parents of a player on my team.
 
Jun 13, 2012
90
6
The thing about parents to remember- THEY ARE ONLY THERE FOR THIER KID, we as Coaches are there for ALL of them. I make mine sign a contract that states "Being a member of this team does NOT garrantee position nor playing time, this is at the sole descretion of the head coach" (ME).
DO NOT PUT UP WITH IT!!!!
Life is too short to deal with this type of parent.
 

WARRIORMIKE

Pro-Staff Everything
Oct 5, 2009
2,815
48
At the Jewel in San Diego
<a href="http://s1234.photobucket.com/user/mikesphotos77/media/ice-cube-as-craig-jones-in-friday-bye-felicia.png.html" target="_blank"><img src="http://i1234.photobucket.com/albums/ff404/mikesphotos77/ice-cube-as-craig-jones-in-friday-bye-felicia.png" border="0" alt=" photo ice-cube-as-craig-jones-in-friday-bye-felicia.png"/></a>
 
May 24, 2013
12,461
113
So Cal
Delusional parents?? No. I don't believe it! ;)

If you have made your position clear about how players are selected for their position (it sounds like you have), and the parents still aren't happy, maybe it's time to part ways. Be very clear about the reasons.
 
Jul 16, 2008
1,520
48
Oregon
One of the best tools I use is stats. Typically those parents wear rose colored glasses, and when you show them their kids stats, and the team stats, it's usually lower.... so I tell them we are going in another direction this next year and it's best to find a team that meets her abilities. Also tell them that you are willing to try and find a suitable team for them.

Or just hold tryouts, and don't choose her to play on the team.
 
Jul 13, 2015
12
0
This kid's batting stats are pretty similar to the bottom 3-4 girls on our team. We haven't been keeping good fielding stats - something to really focus on for next year.
 

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